SALES TERMS AND CONDITIONS
COMPANY SALES POLICY
All sales made by Jatz International Corp. are subject to the following Terms & Conditions. The terms and conditions contained in this Sales Policy shall apply to the sale of all Jatz International Corp. products. “Customer” or “you” shall be used to identify the name of customer purchasing Jatz International Corp. products and “Company” shall identify Jatz International Corp.
ORDERING / PURCHASE ORDERS
In order to make a purchase Customer must have an Active Sales Account (“Account”) with Jatz International Corp. This is done by completing Account Set-Up Application and being approved. Customer shall maintain its Account current and in good standing with all payments and representation of the products and services provided by Jatz International Corp.
In order to ensure the ease and efficiency of your purchase, Customer shall include the following information along with each order submitted to Jatz International Corp.:
• Your Company Name
• Date Purchase Order Is Being Sent
• Bill to Name/Address
• Purchase Order Number
• Product Description & Product Ordering Code
• Unit Quantity
• Current Unit Pricing
• Ship to Address
• Ship via Information
Note: Shipments less than 100 lbs., will ship UPS unless otherwise noted. Please provide your UPS number. Pallet Shipments – Please indicate the Shipping Company, Telephone, and other information needed for the Collect Shipment.
Order Processing - We do NOT guarantee that orders received after 1 PM Eastern Standard Time will be processed the same day.
ADDITIONAL NOTES
• All Orders must be submitted in writing via EMAIL only.
• Email:
• Any changes to a P.O. must be made in writing via a new P.O. and faxed or emailed.
• Shipping Lead Time: From date of order to shipping is generally 24 hours.
TERMS
Jatz International Corp. sales are made on a pre-paid basis.
ADDITIONAL NOTES
• CREDIT CARD PAYMENTS – Jatz International Corp. accepts the following credit cards: American Express, MasterCard, and Visa.
• CLAIMS and/or SHORTAGES in BILLING - Must be reported in writing to Jatz International Corp. within 07 days of invoice. Needed adjustments will be made via a credit memo. No deductions from payments should be done without this credit memo.
TAXES
Customer agrees that it is solely responsible for the payment of all applicable federal, state, municipal and other government taxes (such as sales, use, etc.) Unless otherwise specified, prices do not include such taxes. Exemption certificates, valid in the place of delivery, must be presented to Jatz International Corp. prior to shipment if they are to be honored. For non-resalable products applicable tax will be charged. Jatz International Corp. may save your tax exemption certificate for the valid year on file to make future orders quicker to process.
DAMAGES / LATE SHIPMENTS
In the unlikely event of a damaged shipment, please contact both the carrier and Jatz International Corp. immediately. Do NOT ship any damaged material back to us. The material should be left on-site for inspection to determine who is at fault for the damage. Taking photos of the damaged shipment will assist with expediting the resolution on damaged shipments. No credits will be issued for damaged material until the damaged shipment has been fully investigated. All shipments MUST be accepted regardless of exterior damaged to boxes. The planks may be fine inside upon inspection. If there is enough product damaged to file a claim, there should also be enough product to start installation while the claim is fled and the replacement shipped. Jatz International Corp. is not responsible for delays or late deliveries caused by the trucking or Freight Company. Consequently, we will not pay extra charges or compensation for any cost associated to these delays (i.e. overnight charges, contractor’s fees, installers fees or similar).
AVAILABILITY
We try to keep our entire product line in stock; however, in the event that we have unusually large or sudden demands in our stocking levels on an item, we will do our best to notify you within 24 hours of receipt of your purchase order or by the next business day.
CLAIMS
CLAIMS and/or SHORTAGES in BILLING - Must be reported in writing to Jatz International Corp. within 15 days of invoice. Needed adjustments will be made via a credit memo. No deductions from payments should be done without this credit memo. FREIGHT CLAIMS are the responsibility of the Customer. We do not accept responsibility for broken products during shipping. We guarantee the products are shipped in good condition. Jatz International Corp. must be notified of all freight claims within two business days of receipt; there will be NO EXCEPTIONS. Any concealed damage which was not detectable at the time of delivery must be reported to Jatz International Corp. within three business days. PRODUCT CLAIMS - Customer shall be responsible for inspection and acceptance of Jatz International Corp. products at the delivery site before installation. The buyer is also responsible for determining whether the product is appropriate for a particular installation. Our liability is limited to the replacement of the product only after it is determined that the material is unsatisfactory and our investigation supports Customer’s claim as valid. Please NOTE: Use constitutes acceptance of the product unless there is a manufacturing defect that was not visible/detectable at the time of installation.
RETURNS / CANCELLATIONS
RETURN GOODS AUTHORIZATION (RGA) - All returns must be approved in writing via email. The time limitation for returns is thirty (07) days after receipt of material. We charge a 25% restocking fee and the customer is responsible for 100% of the shipping cost on any merchandise being returned to us. The Customer must request a Returned Material Authorization (RMA) for verified shipping and billing discrepancies within fifteen (15) calendar days of an invoice date. Such notice shall be reasonably detailed and shall specify the discrepancy. Failure to give such notice with the time specified herein shall be deemed a waiver of the Customer’s rights to claim such discrepancy.
BINDING EFFECT / ASSIGNMENT
These terms and conditions shall be binding upon and shall inure to the benefit of the parties hereto and their respective representatives, successors and permitted assigns. Neither party may assign its rights and/or duties under these terms and conditions without the prior written consent of the other party given at the other party’s sole option. Any such attempted assignment shall be void.
GENERAL
These terms and conditions, as published on Jatz International Corp’s website located at www.Laminstep.com at the time of sale, are the official terms and conditions of sale between Jatz International Corp. and the Customer. Jatz International Corp. may, from time to time, amend or modify the terms and/or conditions posted on www.laminstep.com website. Amendments and modifications to these policies will be considered given and effective on the date posted on Laminstep.com website. It is customer’s obligation to ensure that it regularly accesses Laminstep.com website and reviews all modifications and amendments.
